Globalization comes to Mayberry
The LA Times has a story about a small town in far southwestern Virginia that is losing their biggest employer, a Travelocity call center, to Indian offshoring. It is a sad story. They mention in the article that the Indian employees who will replace then will get about 25% of the $8 they are paying in Virginia. With a staff of about 250, assuming they all work about 2000 hours a year, that would save about $3M per annum in wages. If you were a Travelocity shareholder (or answerable to them), what would you do?