unbalanced
It seems that balanced scorecards are hard to implement. Speaking from personal experience, I can say this is true: it is hard enough to come up with successful strategies and coming up with ways to measure the interim steps on the path to that strategy is fiendishly challenging. Nicely quantifiable, non-financial, forward looking metrics to progress are difficult to construct. I wonder whether it would be a good idea to actually modify the strategies to suit the metrics that you are most comfortable collecting and measuring?