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In working with a friend on some business ideas he had, I looked into some IVR solutions earlier this year. There are some nice solutions out there, but everything seemed like an administrative pain in the rear. I'm starting a new contract with a local company and the first project on my plate is to do an IVR integration. Instead of hosting the IVR system themselves, they are going with a hosted solution.

They've picked angel.com as the IVR provider. Angel.com has a nice little API and some pre-cooked integration with Skype and salesforce.com. They have a simple-looking web services integration as well (which is what I'll be using). Pricing is per minute at $0.12/minute for local (703 area code) calls and $0.17 for toll free calls. I should have more to say on this after I've worked on the project for a bit, but it looks interesting.

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